The challenges it solves
Your team spends hours on tasks requiring no human judgment
AI agents classify incidents, draft preliminary responses and summarize conversations, freeing time for strategic decisions.
Manual processes disconnected across systems
Integration with CRM, ERP and other platforms to execute cross-functional automations without tool-switching.
Automation without traceability or control
Every automated action is logged with user, permissions and human decision when the agent detects limits of its authorization.
Automation with intelligence, permission respect and audit trail
Products and modules
AITHANEX Agents
- Automatic incident classification according to configurable criteria.
- Preliminary response drafting with historical context and permission awareness.
- Data extraction from conversations for transmission to CRM or control panel.
- Automatic escalation when agent detects limits of its authorization.
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AITHANEX Inbox
- Centralizes channels (email, WhatsApp, phone, chat) in a single inbox.
- Unified customer history without losing context across channels.
- Agent integration for suggestions and automatic classification.
- Complete audit trail of every interaction and resolution.
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AITHANEX Platform
- Centralized management of agents, users and permissions.
- Pre-built connectors for CRM, ERP and third-party systems.
- Configurable approval workflows matching your process.
- Usage reports and automation effectiveness metrics.
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Let's identify the first process to automate
We analyze your current systems, define agent permissions and design a workflow that is fast and auditable.