Current capabilities
- Conversation logging and analysis.
- Bot support and assisted replies.
- Use of data available in Things AITHA as context.
- Protocol integration defined and configured for each project.
Protocol integration
| System | Scope |
|---|---|
| AITHANEX Inbox | Conversations, bots and support assistance. |
| Things AITHA | Telemetry, status and alarm lookup. |
| External systems | Integration subject to the project APIs, permissions and credentials. |
In development
Advanced lookup, agents with actions, RAG, MCP, orchestration and automatic model selection are in development. They require specific validation before being considered available.
Requirements and limits
- The quality of the result depends on the available data and conversations.
- Each source and integration requires permissions and configuration.
- Actions on systems or devices are not part of the current general scope.
- Use of external AI providers depends on the agreed configuration.